Service Coordinator

Are you an enthusiastic Service Coordinator who is ready for a new challenge?

Groningen
Full time

As a Service Coordinator, you are the hub in the web between our customers, field service engineers and internal departments. You ensure that our service and maintenance activities run smoothly, and that faults are addressed quickly and efficiently. Thanks to your coordination and technical knowledge, our customers remain satisfied and our processes run smoothly.

Consider the following tasks and responsibilities:

  • Planning service and maintenance activities;
  • Maintaining customer contact;
  • Processing work orders, quotes and invoices;
  • Managing service contracts;
  • Supporting the Field Service Engineers with technical issues.
Who are we?

We are Dutch Theatre Systems & Services (in short: DTS²), the experts in designing and installing automated theatre hoisting and lifting systems. Our specialization includes a wide range of facilities, such as winch systems, orchestra box lifters and computer controls, steel structures, walkways, lighting bridges, roller attics and auditoriums. The installations that we install are equipped with high-end control computers and meet high security requirements. Our work often takes place in theaters across the Netherlands and Belgium. DTS² is part of the VRI Tech Group, a group of specialized powertrain companies.

About you

You are a structured and strong communicator with technical insight. You plan efficiently, keep an overview and solve problems proactively. Accuracy comes naturally to you, and you make sure everything is right down to the last detail. Thanks to your collaborative attitude, you work smoothly with various departments and contribute to process improvement and innovation.

You also have:

  • A higher professional education, preferably in the direction of mechanical engineering and/or mechatronics;
  • Experience in service and maintenance of installations;
  • Experience with ERP systems and Office;
  • Knowledge of the Machinery Directive, Eurocode and safety risks is an advantage;
  • Experience with hoisting and lifting technology, steel structures, drive technology or mechatronics is an advantage

Do you not fully recognize yourself in this, but do you have other qualities that also suit this position? We are only happy about this! Then feel free to apply too.

What do we offer you?

In addition to this challenging position, we also offer you the opportunity to further develop yourself. This can be done through training courses, but you can also contribute even more to the sales process or become the manager of De Werkplaats. Of course, provided that this fits your ambition. We would be happy to explain further details about employment conditions in a personal conversation with you!

Interested?

Are you interested? Then let us know by applying using the form below. If you have any questions about the position, please contact our operational director Tienus Been.

Would you prefer to have a conversation via Teams? That is also possible, please let us know.

Apply?

We’d be happy to provide more information about this vacancy by phone or email. Want to apply right away? That’s possible too, just fill in the form on the right!
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